Returns Policy
RETURNS
Thank you for supporting our small business. At this time, we are unable to offer returns due to the nature of our business. We kindly ask customers to make thoughtful and deliberate purchase decisions.
If you have any concerns about your order or need assistance before buying, please don’t hesitate to reach out to us. Your satisfaction is important to us, and we are here to help.
If you have any concerns about your order or need assistance before buying, please don’t hesitate to reach out to us. Your satisfaction is important to us, and we are here to help.
FAULTY ITEMS
If you receive a faulty item, please notify us within 14 days of receiving the package. All items must be in new, unused condition with all original packaging. Faulty items may be returned for a refund or an exchange (subject to availability).
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. Please get in touch if you have questions or concerns about your specific item. Feel free to reach out to us at hello@lyanthelabel.com
SALE ITEMS
Please note that all sale items are final and cannot be returned, exchanged, or credited.
IMPORTANT NOTES
Taxes, duties, or customs fees incurred outside Australia are the customer's responsibility.
VOLUNTARY EXCHANGES
Due to the unique, small-batch nature of our products, we do not offer voluntary exchanges due to change of mind at this time. Please ensure you review product details, dimensions, and photos carefully before making a purchase.
If you have any questions or need assistance prior to buying, feel free to reach out to us.