Shipping Information
Please note: Any import taxes, duties, or customs fees are the responsibility of the customer and are not covered by our store. These fees vary by country and are payable upon delivery. Thank you for your understanding!
We offer free standard shipping to our Australian and New Zealand customers.
Yes, we ship worldwide. Standard shipping is free for orders over $350 AUD. Shipping will be calculated at checkout.
We want to make our handbags accessible to as many people as possible. Please note that international shipping rates may vary depending on your location, and are calculated based on the destination and selected shipping method at checkout.
Local Australian delivery may take 5-7 business days to arrive. International deliveries can take anywhere between 7-16 business days. *Please note these estimates are a guide. Delivery details will be provided in your confirmation email.
We aim to offer affordable, transparent shipping, including our eco-conscious GoGreen Plus – Carbon Reduced Shipping via DHL for international orders.
As a small business, we currently do not accept returns. For more information, please see our Returns Policy.
Once your order is shipped, you'll receive a confirmation email with a tracking number. You can use this to track your parcel's journey in real time. Make sure to check your Junk/Spam mail folders.
If your order hasn't arrived within the expected timeframe, please:
- Check your tracking number for updates.
- Ensure there are no delivery delays noted on the carrier's website.
- Contact us at hello@lyanthelabel.com and we’ll assist you promptly.